Privacy Policy

At Woofoo Pets Shop (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information: Name, phone number, email address, shipping address, billing address.
Order Information: Products purchased, order history, payment method (we do not store card details).
Technical Information: IP address, browser type, device information, cookies, and usage data.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Contact you regarding orders, deliveries, or support requests
Improve our website, services, and customer experience
Send order confirmations and important updates
Comply with legal and regulatory requirements

3. Cookies

Our website uses cookies to enhance your browsing experience, analyze traffic, and improve functionality. You can disable cookies in your browser settings, but some features of the site may not work properly.

4. Sharing Your Information

We do not sell or rent your personal data.

We may share your information only with:

Delivery and shipping partners (to deliver your orders)
Payment gateways (to process payments securely)
Legal authorities if required by law

All third parties are required to respect the confidentiality of your information.

5. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no online transmission is 100% secure.

6. Your Rights

You have the right to:

Request access to your personal data
Request correction or deletion of your data
Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

📞 Phone: +20 1555702898
📧 Email: info@woofoo-pets.com
📍 Address: Cairo, Shorouk City – Paradise Mall 1 – Second Floor